Privacy Policy | Effective Date: July 12, 2026
1. Introduction
Welcome to cozycharmco.com. This Privacy Policy explains how this website collects, uses, and protects the personal information of its visitors. Your privacy matters, and this policy is written in plain, straightforward language so you always know exactly where you stand.
By visiting or using this website, you agree to the practices described in this policy. If you have any questions or concerns at any time, please reach out using the contact information provided in Section 11.
This policy applies to all visitors to cozycharmco.com, including those located in the European Union (and therefore protected under the General Data Protection Regulation / GDPR) and residents of California (protected under the California Consumer Privacy Act / CCPA).
2. Information We Collect
This website collects a small amount of information — only what is needed to operate the site and respond to your messages.
Information You Provide Voluntarily
When you fill out the contact form on this site, you may provide:
● Your name — so we know who we are speaking with
● Your email address — so we can respond to your message
● The content of your message — your inquiry, commission request, or feedback
● Newsletter sign-up information — your email address, only if you explicitly opt in to receive updates
You are never required to provide personal information simply to browse this website. Information is only collected when you choose to submit it.
Information Collected Automatically
When you visit this website, certain technical information is collected automatically by the platform (Wix) and any analytics tools in use. This may include:
● IP address — a numerical label assigned to your device by your internet provider
● Browser type and version (e.g., Chrome, Safari, Firefox)
● Device type (e.g., desktop, mobile, tablet)
● Pages visited on this site and the order in which you visited them
● Time and date of your visit
● Time spent on individual pages
● Referring URL — the website or link that brought you here, if applicable
This data is collected in aggregate and is generally not linked back to any individually identifiable person.
Cookies and Tracking Technologies
This website uses cookies. Please see Section 4 for a full explanation of what cookies are used and how to control them.
3. How We Use Your Information
The information collected through this website is used only for the following purposes:
● To respond to your inquiries — if you submit a contact form, your name, email, and message are used solely to read and reply to your message.
● To improve the website — anonymized traffic data helps identify which pages are most useful and where the site can be improved.
● To analyze website traffic — analytics tools (such as Wix Analytics and/or Google Analytics) are used to understand how visitors find and use this site.
● To send occasional updates or newsletters — only if you have explicitly opted in to receive them. You may unsubscribe at any time.
Important: We Do Not Sell Your Data
Your personal information is never sold, rented, or traded to any third party for marketing or commercial purposes. Period.
4. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They help the site function correctly, remember your preferences, and understand how visitors interact with the site. Cookies do not contain viruses or harmful code.
Types of Cookies Used on This Site
Cookie Type Purpose Examples
Essential / Functional Required for the website to operate. These enable basic features like page navigation and secure browsing. Wix session cookies, security tokens
Analytics Used to collect anonymized data about how visitors use the site, helping to improve performance and content. Wix Analytics, Google Analytics (_ga, _gid)
Wix Platform Cookies
This website is built and hosted on the Wix platform. As the underlying platform provider, Wix sets certain cookies automatically as part of normal site operation. These are not controlled directly by this website's owner but are governed by Wix's own privacy practices. You can learn more at wix.com/about/privacy.
How to Control Cookies
You have control over cookies through your web browser settings. Most browsers allow you to:
● View which cookies are currently stored on your device
● Delete cookies that have been set
● Block cookies from specific or all websites
● Set preferences to be asked before any cookie is placed
Please note that disabling certain cookies (particularly essential/functional ones) may affect how the website works. Consult your browser's help documentation for instructions specific to your browser.
5. Third-Party Services and Data Sharing
This website relies on a small number of trusted third-party services to function. Each is described below.
Service Role Data Involved
Wix.com Hosting platform and data processor. Wix stores the website and processes data on behalf of this site's owner. All site data, contact form submissions, visitor traffic data
Google Analytics Traffic analytics tool used to understand visitor behavior in aggregate. Anonymized browsing data, device/browser info, pages visited
Social Media Platforms Links or embeds (e.g., Instagram) may be present on this site. These platforms collect their own data when you interact with them. Subject to each platform's own privacy policy
Email / Newsletter Service If you opt in to a mailing list, an email service provider may be used to manage and send newsletters. Your email address and subscription preferences only
Each of these third parties operates under its own privacy policy and is independently responsible for the data it processes. This website's owner does not control the data practices of these third parties beyond what is disclosed here.
No Sale or Trade of Personal Data
Personal information is never sold, rented, or shared with third parties for advertising or marketing purposes. Any sharing described above is limited strictly to what is necessary to operate this website.
6. Data Storage and Security
Your data is stored on Wix's secure servers. Wix is SOC 2 certified, meaning it meets industry-recognized standards for managing data security, availability, and confidentiality.
Reasonable technical and organizational measures are taken to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:
● Use of HTTPS (encrypted connections) across this website
● Access controls limiting who can view submitted contact form data
● Relying only on reputable, security-conscious third-party services
That said, no method of transmitting or storing data over the internet is completely secure. While every reasonable effort is made to protect your information, absolute security cannot be guaranteed.
Data Retention
Contact form messages are kept only as long as necessary to respond to and resolve your inquiry. Data is not archived indefinitely. If you would like your contact information deleted after your inquiry is resolved, simply send a request — see Section 11 for how to get in touch.
7. Your Privacy Rights (GDPR & CCPA)
Depending on where you live, you have specific legal rights regarding your personal data. These rights are respected and honored.
Rights for All Visitors (Including EU/EEA Residents Under GDPR)
● Right to Access — You may request a copy of the personal data held about you.
● Right to Rectification — You may request that inaccurate or incomplete personal data be corrected.
● Right to Erasure ("Right to Be Forgotten") — You may request that your personal data be deleted, subject to any legal obligations that require it to be retained.
● Right to Restriction of Processing — You may request that processing of your personal data be limited under certain circumstances.
● Right to Object — You may object to the processing of your personal data where it is based on legitimate interests.
● Right to Data Portability — You may request your data in a structured, commonly used, machine-readable format where technically applicable.
Additional Rights for California Residents (CCPA)
● Right to Know — You have the right to know what categories and specific pieces of personal information have been collected about you.
● Right to Delete — You have the right to request deletion of personal information collected from you.
● Right to Opt-Out of Sale — You have the right to opt out of the sale of your personal information. Note: This website does not sell personal data.
● Right to Non-Discrimination — You will not be treated differently or denied services for exercising any of these rights.
How to Exercise Your Rights
To submit a request related to any of the rights listed above, please use the contact form on this website. Requests will be responded to within a reasonable timeframe and in accordance with applicable law (typically within 30 days).
8. Children's Privacy
This website is intended for a general adult audience and is not directed at children under the age of 13. No personal information is knowingly collected from children under 13.
If you are a parent or guardian and believe your child has submitted personal information through this website, please contact us immediately using the details in Section 11. Any such information will be promptly deleted.
9. Links to Other Websites
This website may include links to external websites — for example, social media profiles, artist communities, or other resources of interest. These links are provided for convenience and informational purposes only.
This website has no control over the content or privacy practices of any external sites. Visiting a linked website means you are subject to that site's own terms and privacy policy. You are encouraged to review the privacy policy of any external website you visit.
10. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in how this site operates, changes in applicable law, or improvements in how privacy is communicated to visitors.
When changes are made:
● The updated policy will be posted on this page
● The "Last Updated" date at the top of this document will be revised
● For significant changes, a notice may be added to the website
Continued use of cozycharmco.com after any changes to this policy have been posted constitutes acceptance of the updated terms. If you do not agree with a revised policy, please discontinue use of the site.
11. Contact Information
If you have questions, comments, or concerns about this Privacy Policy — or if you would like to exercise any of the privacy rights described in Section 7 — please get in touch:
● Website: cozycharmco.com (use the Contact page form)
All privacy-related requests and inquiries will be treated with care and responded to promptly. Your trust means everything, and every message will be taken seriously.